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Shipping
We are deeply committed to ensuring all orders are shipped in a timely manner. Please allow for 3-5 business days from the day you place your order for the item(s) to be shipped.
Celebrate Cabo Verde LLC Product Return Policy
Thank you for supporting Celebrate Cabo Verde LLC. We are committed to ensuring your satisfaction with our products. If you are not completely satisfied with your purchase, please review our return policy below.
Eligibility for Returns
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Products must be returned within 30 days of purchase.
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Items must be unused, in their original condition, and in the original packaging with all tags attached.
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Proof of purchase (e.g., receipt or order confirmation) is required for all returns.
Non-Returnable Items
The following items are non-returnable:
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Customized or personalized products.
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Final sale or clearance items.
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Gift cards.
Return Process
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Initiate a Return: Contact us at celebratecv@gmail.com with your order number and reason for return.
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Ship the Item: Once approved, securely package your item(s) and send it to the address provided in our response. Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect or defective items).
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Refunds: Refunds will be processed within 7–10 business days of receiving the returned item. Refunds will be issued to the original payment method.
Exchanges
We offer exchanges for defective or damaged items. Please contact us within 7 days of receiving the product to arrange for an exchange.
Contact Us
For questions or concerns regarding returns, please email us at celebratecv@gmail.com.
We appreciate your support in celebrating Cabo Verde culture and community!